Submit a Complaint
We take all feedback seriously. Our team will review and respond within 48 hours
Our Commitment
At BIC, we are committed to maintaining the highest standards of service. If you are dissatisfied with any aspect of our service, please let us know. Your feedback helps us improve.
What to Expect
We acknowledge receipt within 24 hours. A formal investigation is conducted, and you will receive a written response within 48 hours. All complaints are handled confidentially.
Complaint Hotline
+6010 895 1878
Complaint Email
marketing@bicglobe.com
Complaint Policy
View our full complaint handling policy here.